TERMS AND CONDITIONS
LAST UPDATED: January 15, 2026
Welcome to the official website and online store of the artist DEIMEN® (the “Site”). Please review these Terms and Conditions carefully, as they govern your access to and use of our Site. By accessing, browsing, or using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions (the “Terms”).
1. GENERAL CONDITIONS
By using this Site, you may purchase retail products. We may, from time to time, make changes to the Terms governing the use of our Site, with prospective effect. Please review these Terms carefully before completing your purchase.
We reserve the right to refuse service to anyone, for any reason, at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks; and (b) changes made to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, the use of the Service, or access to the Service, or any contact on the Site through which the Service is provided, without our express written permission.
The headings used in this agreement are included for convenience only and shall not limit or otherwise affect these Terms.
2. ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if any information made available on this Site is not accurate, complete, or current. The material on this Site is provided for general informational purposes only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this Site is at your own risk.
This Site may contain certain historical information. Historical information, by its nature, is not current and is provided solely for your reference. We reserve the right to modify the contents of this Site at any time, but we have no obligation to update any information on our Site. You agree that it is your responsibility to monitor changes to our Site.
3. USE LIMITATIONS AND COPYRIGHT
You understand and agree that all information, data, text, software, music, sound, photographs, graphics, audio, video, and any other materials displayed on this Site (collectively, the “Content”) that are capable of being protected are the property of DEIMEN® or its licensors. Any use of the Content without the prior express written authorization of DEIMEN® or its licensors is strictly prohibited, unless permitted under applicable law or legal principles (such as fair use or exhaustion) that grant you the right to use such Content without authorization.
In particular, you may not reproduce, distribute, publish, download, display, transmit, or copy any material in any form or by any means without the prior written permission of DEIMEN® and/or the applicable licensor. Copying and distribution of materials from this Site are permitted solely for personal, non-commercial use, provided that all copyright and other proprietary notices contained in such materials are retained.
Except as expressly permitted herein, no material from this Site or any other server may be reproduced without the prior express written consent of DEIMEN®. DEIMEN® further notes that any unauthorized use of materials contained on this Site may violate national and/or international copyright laws, as well as privacy and publicity laws.
4. EXCLUSIVE DIGITAL PRODUCTS AND LICENSE
The digital bundles and albums offered on DEIMEN® (the “Site”) contain exclusive audio tracks that are not available on public streaming platforms or through any other official distribution channels. These tracks have been created specifically for exclusive sale through this official store, in order to offer unique content to fans who directly support the artist.
Upon purchasing a digital product, the buyer is granted a personal, limited, non-transferable, and non-exclusive license for private use of the downloaded files. This includes:
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Listening to the files on personal devices.
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Making backup copies for personal use.
The following actions are strictly prohibited:
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Redistributing, sharing, selling, sublicensing, or transferring the files to third parties.
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Publishing, uploading, or otherwise making the content (in whole or in part) available on any external platform, including but not limited to YouTube, SoundCloud, TikTok, Instagram, websites not affiliated with the DEIMEN® brand, social networks, or any other digital or physical medium.
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Using the content for commercial purposes without prior express authorization.
To ensure traceability and protection of these exclusive contents, providing accurate and verifiable information during the purchase process (full name, valid email address, and accurate billing details) is mandatory. The use of false or anonymous information may prevent access to the product and will be considered a violation of these Terms.
Any detection that exclusive content purchased through the Site has been published or distributed on unauthorized platforms will be considered a serious infringement of the artist’s copyright, protected under applicable law, including the Mexican Federal Copyright Law and international treaties. In such cases, DEIMEN® reserves the right to:
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Immediately revoke access to the download.
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Initiate appropriate legal actions, including claims for damages, removal of infringing content, and the pursuit of financial compensation.
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Report the infringement to the relevant platforms for immediate takedown.
We appreciate your genuine support of the artist and remind you that these measures protect the exclusivity and value of the content for the loyal fan community.
5. TRADEMARKS (INTERNATIONAL PROTECTION)
“DEIMEN” is a registered trademark in Mexico under Classes 9 and 25, created exclusively to represent, promote, and commercialize the products and services of the artist Deimen. This trademark, along with any associated logos, designs, wordmarks, trade dress, and brand identifiers, is protected under applicable national laws and international trademark treaties and conventions, including but not limited to the Paris Convention for the Protection of Industrial Property and other applicable international agreements.
All other trademarks, service marks, trade names, logos, and brand identifiers appearing on the Site are the property of their respective owners, whether or not they are expressly identified as such. DEIMEN® makes no claim of ownership over trademarks, service marks, or trade names that are not its own and disclaims any rights thereto.
Any use of the DEIMEN® trademark or any confusingly similar mark, whether registered or unregistered, is strictly prohibited without the prior express written consent of DEIMEN®, except where such use is strictly necessary to accurately identify the official products or services of DEIMEN® and is permitted by applicable law.
Unauthorized use, imitation, dilution, reproduction, or misappropriation of the DEIMEN® trademark, whether in connection with goods, services, domain names, social media accounts, digital platforms, or any other medium, may constitute trademark infringement and unfair competition under applicable national and international laws. DEIMEN® reserves the right to pursue all available legal remedies in any applicable jurisdiction.
6. USER COMMENTS, FEEDBACK, SUBMISSIONS, AND OTHER INFORMATION
A registered user may post, submit, send, or otherwise provide DEIMEN® (the “Site”) with comments, questions, suggestions, ideas, feedback, or other information (collectively, “Comments”) through the email address provided on the Site. Such Comments shall be and remain the sole property of DEIMEN®.
By submitting Comments, you agree to assign to DEIMEN®, without limitation in time, all worldwide rights, title, and interest in and to any copyrights and other intellectual property rights contained in such Comments. Accordingly, DEIMEN® shall be the exclusive owner of such rights and may use, reproduce, modify, publish, distribute, display, perform, and otherwise exploit the Comments for any purpose, whether commercial or non-commercial, without restriction.
DEIMEN® is under no obligation (1) to maintain any Comments in confidence; (2) to pay compensation to users for any Comments; or (3) to respond to any Comments.
You represent and warrant that none of the Comments submitted by you violate any rights of third parties, including copyright, trademark, privacy, publicity, or any other personal or proprietary rights. You further agree that none of your Comments are or contain defamatory, obscene, offensive, unlawful, or otherwise inappropriate material. You remain solely responsible for the content of your Comments.
7. PRODUCTS OR SERVICES
We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. However, we cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this Site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
8. CONTESTS AND PROMOTIONS
Any contests or promotions featured or made available through this Site shall be governed by the specific rules applicable to such events, as published in connection with each contest or promotion.
9. MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
10. ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. In our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email address and/or billing address or phone number provided at the time the order was placed.
We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate account and purchase information for all purchases made through our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.
11. OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control or input.
You acknowledge and agree that we provide access to such tools “as is” and “as available”, without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the Site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms under which such tools are provided by the relevant third-party providers.
We may also, in the future, offer new services and/or features through the Site (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
12. LINKS TO OTHER WEBSITES AND SERVICES
To the extent that this Site contains links to external services and resources that DEIMEN® does not control, any questions regarding such services, resources, or links should be directed to the respective owners of those external services or resources.
The following rules apply to all links: DEIMEN® has no ability to modify the content, appearance, or availability of any linked website. You acknowledge and agree that you are solely responsible for your use of links to external websites.
13. ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be information on our Site or in the Service that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including, without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.
14. PROHIBITED USES
In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the Site or its Content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any international, federal, provincial, state, or local regulations, rules, laws, or ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that affects the functionality or operation of the Service or of any related website, other websites, or the Internet;
(h) to collect or track the personal information of others;
(i) to engage in spam, phishing, pharming, pretexting, spidering, crawling, or scraping;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
15. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not warrant, represent, or guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice. You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are provided (except as expressly stated by us) “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
16. RETENTION OF TITLE
We reserve ownership of the merchandise until full payment of all amounts due has been received.
17. CANCELLATION AND REFUND POLICY
At this time, DEIMEN® does not offer cancellations and/or refunds for any DIGITAL products purchased through the Site. As additional products are added to the official online store, cancellation and/or refund policies may be introduced and updated accordingly.
18. TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our Site.
If, in our sole judgment, you fail to comply with, or we suspect that you have failed to comply with, any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice. In such event, you will remain liable for all amounts due up to and including the date of termination, and/or we may deny you access to our Services (or any part thereof).
19. ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this Site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, without limitation, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
20. CHANGES TO THE TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
INFORMATION AND CONTACT
For any inquiries related to these Terms and Conditions, the use of the website, orders, pricing, payments, or any other matters related to the products or services offered through this Site, please contact us through the following official communication channel: